Last updated: July 26, 2026
Welcome to Flarecut. We are committed to protecting your privacy and the security of your personal information and content. This Privacy Policy explains how USERQUEST LDA ("Flarecut", "we", "us") collects, uses, and safeguards your information when you use our AI video creation platform at flarecut.com and related services.
When you use Flarecut, we may collect the following information:
Account information: If you create an account, we collect your email address and authentication details provided through our sign-in providers.
Content you provide: This includes scripts, text prompts, audio files, images, brand assets, and other media you upload or generate through the service for video creation and editing.
Payment information: We process payments through secure third-party payment processors (such as Stripe). We do not store your full payment card details on our servers.
Usage and technical data: We may collect information about how you use the service, such as features used, credits consumed, project metadata, device and browser type, IP address, and error or performance logs.
Communications: If you contact us, we retain the content of your messages and your contact details to respond and improve support.
We use the information we collect to:
Your content is handled with care:
We implement industry-standard security measures, including encrypted connections, access controls, and secure payment processing through trusted providers. No method of transmission or storage is completely secure; we work continuously to protect your data.
We rely on third-party services for payments, hosting, analytics, authentication, and AI or media processing. These providers process data according to their own privacy policies and our agreements with them. We do not sell, trade, or rent your personal information.
Stripe: Payment data is processed by Stripe for billing and subscription management. We do not store full card numbers on our servers.
We may use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings; some features may not work correctly if cookies are disabled.
Depending on your location, you may have the right to access, correct, delete, or export personal data we hold about you, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also opt out of non-essential marketing emails.
Flarecut is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can delete it.
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may also be communicated by email or in-product notice where appropriate.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Email: flarecut@userquest.io